Success Story: Newbold Services

Newbold Services, LLC

Greenville, SC (Founded in 2006)


Products and Services:

Facility support services, including janitorial, staffing, security and facility maintenance. 

"Newbold Services, LLC is in the people business. We've been able to succeed and grow in South Carolina because the workforce has been exceptional."

Erwin Carter, President and CEO of Newbold Services, LLC

In business for more than a decade, South Carolina's pro-business environment and exceptional workforce has helped Newbold Services grow and thrive.

In 2006, with more than 20 years of executive-level experience in the banking and financial services industry, Erwin Carter sought a corporate partner that could provide the back office systems to support a new minority-owned, diversity-based janitorial and facility maintenance company called Newbold Services. That partner became IH Services, a Greenville, SC-based janitorial and support services company that had established a legacy of excellence of more than 50 years and possessed the industry experience, financial strength and support systems that would allow Newbold to forgo many of the obstacles facing most new minority-owned startups.

Serving many large institutions across a broad spectrum of industries, such as manufacturing, distribution, power generation and health care, Newbold Services has thrived in South Carolina. Now employing 1,250 associates, the company combines with IH Services to generate more than $110 million in revenue, annually. Critical components of Newbold Services' success have been its exceptional workforce and the positive business environment that exists across the Palmetto State. Thanks to the industrial boom taking place in South Carolina, Newbold Services' client list has grown to include several globally-recognized brands, such as Michelin and Honda of SC.

Successes in SC

  • In 2006, Erwin Carter established Newbold Services in Greenville, SC
  • In 2007, the company was selected to participate in the International Sanitary Supply Association's (ISSA) effort to develop and adopt new industry standards to elevate janitorial companies to a measurable level of excellence. 
  • Newbold Services has been awarded with the Cleaning Industry Management Standard (CIMS) Honors Certification, as well as the CIMS-Green Building with Honors for achieving a standard beyond the basic certification. 
  • Newbold Services' client accident rate has dropped by 90 percent since 2011.

Ready to grow your small business in South Carolina?